Voice Techniques that Will Help with Your Insurance Sales Conversions
Posted by Larry Viel on Oct 31, 2011 in Uncategorized | 0 commentsIf you’ve been wondering what else you can do to ensure that your insurance leads hear exactly what you’re trying to say, then it’s important that you understand the various voice techniques that are usually employed in order to get them to actually listen to you. Studies show that your insurance sales conversions can be drastically improved provided that you have the right technique going for you.
Remember that when you are not physically discussing insurance with your leads, it becomes easy to get your message lost in the shuffle. As human beings, we don’t just rely on our ears to do the listening – rather we also rely on body language and movement. Obviously when you’re talking to your leads over the phone you can’t be seen, so you don’t have the luxury of being able to show them what it is that you’re trying to get them to see other than by using your tone of voice.
Your tone of voice and inflection can say a lot about you – even if you don’t want it to. A low pitched tone is typically considered relaxing which is why a lot of insurance agents stick with a somewhat perkier sounding voice. This is because a lively voice peaks the interest of the person you’re talking to, making them more likely to listen to what it is that you have to say and also helping them concentrate better on the message that you’re trying to impart. When you are lively, you also tend to sound much friendlier that you would with a low tone, or a monotone.
The rate of speech also matters when talking to your prospects. If you talk too fast, you sound much more impersonal. At the same time it sounds like you are rushing the person on the other line which will definitely not work for your leads. Just like any lead or buyer, they want to be able to take their time after all. To check your rate of speech tap, your finger on the table as you talk. The faster your finger ends up tapping the faster your speech. As you adjust so will the tapping.
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